Frequently Asked Questions About Sharing Your Photos

  1. What web browser do I need to create my shows with the editor?
  2. What web browser do my family and friends need to view my shows?
  3. How much does a Picnshow account cost?
  4. Are there any limits to the number of shows or pictures I can store on Picnshow?
  5. How do I request a new feature or report a bug I found?
  6. Are my images modified in any way when they are uploaded to create a show?
  7. Does Picnshow make any copyright claims on my images?
  8. How does Picnshow protect my privacy?
  1. What web browser do I need to create my shows with the editor?

    The Picnshow editor makes use of many modern web browser features to make creating and editing your show as easy as possible. As a result, very old browsers do not perform as well. Our recommendation for your choice of web browser is as follows.

    Best Choices:

    Next Best Choices:

    • Firefox version 3.6
    • Chrome versions 9 or 10
    • Internet Explorer 8
    • Opera 10
  2. What web browser do my family and friends need to view my shows?

    All computer based web browsers will be able to display your slide shows. Older web browsers such as Internet Explorer 6, 7, or Firefox 3.0 will take some time to load the show (up to several minutes), but will play the show. Please be patient if you have an older browser - or consider upgrading to a modern browser.

    Almost all mobile browsers found on smartphones are also able to play shows. But longer shows may cause very old smartphones to become unresponsive as they may have inadequate memory capacity.

  3. How much does a Picnshow account cost?

    The "Picnshow Regular" account is free of charge while the "Picnshow Extreme" account costs $9.75 (CAD) per year. Please see our pricing page for more details.

  4. Are there any limits to the number of shows or pictures I can store on Picnshow?

    A Picnshow Regular account is allowed three shows at a time, with a maximum of 100 images across all the shows. If you upgrade to a Picnshow Extreme account there is no limit on the number of shows or on the number of photos, but there is a limit on the total storage space for all of your shows. The storage limit is 10 Gigabytes, typically this results in about 12,000 to 15,000 images.

    Please see our pricing page for more information.

  5. How do I request a new feature or report a bug I found?

    Use our contact page to send us a message via email or through the web-form on that page.

  6. Are my images modified in any way when they are uploaded to create a show?

    Your original images, stored on your computer, will of course not be modified in any way. But the copy of your images stored on our servers are modified in the following ways:

    • If either the width or length of the original image is larger than 1400 pixels, the image is resized so that it is no longer or wider than 1400 pixels. This is done to speed up both image upload (for show creation) and download (for show viewing).
    • If the original image contains EXIF data it will be removed from the image stored on our servers. This is done primarily to preserve privacy as EXIF data can include such things as the date and time the photo was taken, the camera used to take the photo, and the geographic location where the photo was taken.
    • If your camera stored the camera orientation in the image, then the image will be rotated if need be to ensure the vertical orientation of the image is correct.

    If your original image contains an ICC color profile, that profile will be retained in the modified image.

  7. Does Picnshow make any copyright claims on my images?

    No, Picnshow makes no claims of copyright on your images. Uploading any image to our servers does not change the copyright of that image. If you owned it before you uploaded it, you own it after as well.

  8. How does Picnshow protect my privacy?

    Please read our dedicated privacy page to learn how Picnshow protects your privacy.

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